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Last Updated June 1, 2026
Green Shiva Wellness
Delivery Only | San Diego, California, 92110
Client Review on Green Shiva Wellness
Feedback:
A Sad Broke Down Training Program StoryI made the appointment on Friday, the 13th (oh NO, that was the problem from the beginning!) for a 90 min massage on the following Sunday, today. I posted up in a local Starbucks 2 hour early to ensure timely arrival. Having done 100 deep dip pushups and 12 or so diagonal pool laps to prep, I wanted to make this smooth for everyone.Walked in 5 min before appointment time to check in. The receptionist told me the phone number they had for me. I simply told her that the number was incorrect. She informed me that because I did not have a credit card on file and because they could not reach me at the number (incorrect) on file to confirm, etc the owner decided to take my appointment off the books. She acknowledged that it appeared that I had been there previously as part of a couple and confirmed that I had obviously booked a solo appointment this time. Check and check. She acknowledged that the appointment was booked by one of two new trainees. She offered me the option of rebooking and the option of speaking to the owner about it. I respectfully declined both options today.I protested mildly by asking why the owner decided to grind me up in the training process. She said the owner thought I would be a no-show because I did not answer the phone and did not have a credit card number on file, etc.I feel like the owner should have kept me on the books and took the no-show risk associated with the breakdown in the establishment’s appointment setting protocol. Clearly the problem was an inaccurate recording of the number and a failure to ask for my credit card during the appointment setting process. At the very least the owner could have left instructions to be summoned if the no-show risk client actually DID show up and deliver the sad broke down training program story personally. This way, in addition to the story being tastier coming from the owner, the owner could have further reduced the nasty taste I have from driving 25 miles one-way to be a 2nd visit client and being jacked around.I guess I will go to the gym and do some heavy lifting. (510) XYZ-PQRS, NOT (501) XYZ-PQRS
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