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Last Updated June 1, 2026
Green Tree (Medicinals) of Berthoud
1090 North 2nd St | Colorado, United States, 80504
Client Review on Green Tree (Medicinals) of Berthoud
Feedback:
I ordered 2 joints this evening. Stood in line for over 15 minutes waiting for 2 joints. (No big deal) I expected to wait. My pick up window was between 6:30-7pm. Showed up 15 minutes early to wait in line. I get to the window and the manager in duty says to me (3 minutes before pick up) that was order was not ready and asked me to get back in line. Behind FIVE people waiting. I told her no, “ I am not going to wait in line for two joints”. The so called “manager “ said if you want your joints you will and handed me my ID. I told the manager, “then cancel my order”, the manager “said fine” and slammed the little window. I got in my car and called into the store (hoping to speak with someone nice). Behold the same lady answered the phone. I asked to speak with her manager. She said she was. I asked who is your manager and she said no one. I called the owner. She seems very nice and concerned. I felt finally someone nice. Lorrie Schwart (owner). Told me how everything would be handled. I get a call from a Denver number. Called me 3 times and never left a message. I called it back and it was an “area manager”.She proceeded to tell me that she spoke with the rude manager and the manager LIED and said I threatened her and said some other stuff. So let me get this right. YOUR employee is rude to YOUR customer. A customer calls and tells you and YOU blame the customer for YOUR employee being rude.. WOW Lorrie!! Great way to handle a situation and having your employees going around being rude and calling customers liars and being angry. It was TWO joints. YOUR manager caused a situation that could have been avoided by just giving me my order that I was 3 minutes early to pick up. I use to rave about your business and tell people. Never again. The owner is not from Colorado. Let’s support Colorado native shops. This how I will be shopping moving forward. LivWell has better deals on joints and weed. DONE!! I will never shop at a place that calls me a liar and is rude to customer. To many other places to shop.
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