Client Review on Half Baked Delivery

Doria L

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Doria L

Negative Review

May 07, 2020

1.0 / 5.0

Reviewed on May 07, 2020

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For your own good I highly advice you to read those details before considering ordering a cake from this place.A week and a half ago I ordered a costume made cake for my boyfriend's 30th birthday. I ordered the 6 slice piece ( quarantine, just me and him celebrating)Last year I ordered a different cake for one of my best friends. I paid $60, and it fed about 15 people at the club. It was DELICIOUS. I was planning to order from the same place again but my BF loves a specific cake (rainbow chip frosting) that they didn't have.I found Half baked on yelp and was impressed with their photos and reviews.I went to pick up the cake.. and couldn't believe my eyes. The best way to describe it is the "on sale" section of B-day cake at Ralphs with a $5 sticker on it. It was tiny, extremely basic looking. I brought it to the car and my girlfriend was shocked. "You paid $65 dollars for THIS"?!! "Is that a JOKE"??I can't tell you how upset I was. My car shut down so my girlfriend came to drive me to pick up the cake. A 30th birthday is a serious deal especially for my boyfriend who went through a lot in this past year. and it's also one year of us dating. I was looking forward to suprise my him with an amazing cake.I brought the cake back, all I was told is that I'll need to email the manager. Now imagine the stress I was in. My GF needs to leave, I am sitting in her car, calling other bakeries to see where I can get a costume made cake on the spot.No one was able to accommodate my need in such a short notice.Eventually I was so stressed out that I decided to settle and called "Half baked"I told them that I will only pay $20 for this cake.The baker explained me that this bakery consider pricey because of the high quality, non GMO ingredients so the most she can do is to refund me $35 back and add 4 cupcakes. Either way I was extremely unhappy with this cake but I was assuming that at least it MUST taste bomb (there's no way that for $65 dollars it LOOKS and TASTES terrible)So I took her offer, got the half refund and the cupcakes and was praying that it will at least be the most delicious cake ever.Guys, hold tight.Today was his birthday, We cut the cake and tasted it. It was THE MOST DISGUSTING CAKE I'VE EVER TASTED IN MY LIFE. NON GMO "HIGH QUALITY" INGREDIENTS??!!! ARE YOU KIDDING ME???CHEAP CHEAP TASTING FROSTING the type that make your throat aches for how sweet it is, the one you avoiding at a 5 year old birthday parties because one bite of it and it chokes your throat from a taste of sugar poisoning and cheap chemicals.I cannot believe that a business like that even exists.We had one bite and the rest of this cake went to the trash!!I want All of my money back or I'll dispute it with my bank.Absolutely disrespectful place I still can't believe it what a terribly upsetting experience

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