Client Review on Happy Face

Darin Killian

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Darin Killian

Negative Review

March 04, 2020

1.0 / 5.0

Reviewed on Mar 04, 2020

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Bought a rain jacket there, worst rain jacket ever to begin with. Then the inner lining starts to peel off, so sent it in to get it fixed or a new one, because "Lifetime warranty". Get it back 6 weeks later saying it wasn't covered because it was a "Salesman Sample". Say what? It wasn't advertised that way, only that it was on sale, nothing letting you know this was used as a sample on the floor, which somehow excludes their warranty, total BS. Northface has always been WAY overpriced for the quality, but to weezell out of your own warranty when there is no difference in build is beyond belief. Never buying Northface again, only Mountain Hard Wear, much much higher quality.

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Client Review on Happy Face

Darin Killian

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