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Last Updated July 1, 2026
Haze Depot
null | Mesa, Arizona, 85204
Client Review on Haze Depot
Feedback:
Home Depot sets the bar low for customer service, but this location takes it to a whole new level of low. I stopped by for two items, with an hour and a half before closing. Should have been PLENTY of time. Due to absolute lack of assistance, I was able to get one item in that time. The first item I needed was in stock but up on the top rack. Employees were constantly walking by, but they were all on phones. Some may have been legitimately talking to customers, but several were NOT! One was complaining to a friend that he would need to stock inventory that evening and would not be available to "hang out". Once he got off the phone, he began blasting music and stocking, even though the store was still open. This comes during the time that Home Depot was bragging that they were closing early to allow better after hours stocking. (Don't use COVID as an excuse!) I had a couple employees tell me that they were not able to get the item off the top shelf, but would find someone. Empty promise, since no one came to help. After 45 minutes I grabbed a tall ladder myself, and instantly got chewed out. Still, no assistance. After an hour and ten minutes, an employee said that they would need to find the lift. Ten minutes later he came back and got the items for me. This left me ten minutes to find my second item, a copper fitting, and of course no one to assist. I began looking, but was asked to leave since the store was closing. As I was at the register with my one item, the cashier (who had walked past me at one point) smiled and asked if I found everything I was looking for. I said no. She replied with, "Huh" and that was it. I do not live near this location, but it was the only location (and store) that carried the mosaic tile we wanted. Since the lack of service was universal, this speaks volumes about the management.
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