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Tawny

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Tawny

Negative Review

July 04, 2019

1.0 / 5.0

Reviewed on Jul 04, 2019

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This hands down is the worst hamburger habit I have ever been too. The customer service was horrible. I left the place so unsatisfied and was very offended by the staff. When I received my order the hamburger was incorrect, so I went back up to the window and said my hamburger was not made as I requested. The guy asked for my receipt and then proceeded to tell me that what the girl put down as my order was what I received. Obviously there was a language miscommunication and she didn't understand what I said cause that's not what I told her. He basically told me oh well that's what you ordered and refused to correct it and said it was my fault. I know what I said and know I was very loud and clear, but he said too bad and refused to take anymore of his time to talk or do anything about it. In addition all of the straws were broken at the tops. The back patio straight smelled like someone pissed all over the area and smelled musty like a homeless guy lived in planters. Hopefully the photos will explain my dissatisfaction further.

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