High Grade Budget Bud Delivery
288th | Federal Way, Washington, 98003Client Reviews on High Grade Budget Bud Delivery
- 4.8 / 5.0
6 Reviews
Feedback:
I ordered the "Arrive in Style" arrangement and it came out wonderful. Days later, they are in full bloom, nothing is dead, and they still light up an entire room with the aroma. The ladies on the phone when I ordered and picked up were both super friendly. You can't ask for better customer service. I will happily order from this business again. Total 5 star experience!
Feedback:
I am really impressed with their customer service. I walked into the Auburn store, not knowing what I really wanted to send to a deceased friend's family. Right away, I was greeted with a smile and the lady that helped me (I regret that I did not get her name) made suggestions on what I could get for the price range that I was looking for. And because the Auburn store did not deliver to where I wanted my flowers to go, she called the Federal Way store to see if they had the plants I wanted and to hold it until I got home and called. There were a lot of customers, but she took the time out to help me and made the phone call herself. I called the Federal Way store, and Samantha had the plants on hold. The only issue I had was that my name was not on the basket of plants that was delivered. So the family of the deceased did not know who the plants were from until I asked a few days ago if they have received the basket, which they did. So it's always wise to follow up with the recipient if they got the flowers. I hope that this is not a regular practice of Buds N Blooms. I've never ordered flowers from there before, so I don't have any comparison. Otherwise, the store clerks were very friendly and responsive!
Feedback:
If I could give this specific location a 10-star review, I definitely would! Every single person who helped me while planning an arrangement for my mom’s birthday was extremely polite & helpful! I ordered a teleflora Groupon, and had placed an order for a bouquet & chose this location to fulfill the order. There was a miscommunication with teleflora, and the girls at buds & blooms were extremely quick to make sure everything was correct, and that I was ultimately happy! Which means the world to me, considering it’s for a extremely special occasion.Each employee went above and beyond, multiple times for me, and made sure to keep me updated and in the loop throughout the ENTIRE process. I couldn’t be happier with how confident I felt after hanging up the phone. The bouquet arrived on time, looked exactly like the photo, and the experience was pleasant with superb customer service! Would 10/10 recommend to any one for their floral needs. Thanks again to the amazing staff!!
Feedback:
My Mom's birthday was coming up and I ordered a bouquet of tulips via their website. On their website it clearly states that if they run out of something, they will create something of equal value. I wasn't expecting this but they called me within 2 minutes of placing my order and let me know they only had about 6 tulips in stock and their next tulip delivery wouldn't be until the end of the week. They gave me a few different options either to wait until delivery of the tulips or they would create something of equal value. Since it was a time sensitive purchase, I asked them to create something with the remaining tulips. The next day we got some bad news regarding a family member. I called to change the shipping address and were very sweet and accommodating. My mom received the flowers and they were the most gorgeous flowers we've ever seen (especially for the cost). They did a great job and customer service was beyond excellent. I won't be buying flowers from any other shop! Highly recommend!
Feedback:
Amazing service and flowers. I was very disappointed using 1-800-Flowers for Valentines day so I used a local shop for my wife's birthday. Amy helped me asked what my wife liked and used her skills to creare an amazing bouquet. It was delivered exactly when they said it would be and it was gorgeous, my wife loved them and it made her day even more special. Thank you so much, I will be back very soon.
Feedback:
We used them for our wedding and they were great. I shopped a lot of florists for this and they were the best at customer service and most organized about their ordering process. Some other florists would meet with me without even taking notes on what we wanted, or they seemed disorganized in their processes. But I had a lot of confidence in them from seeing them work and they came through.
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