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Last Updated June 1, 2026
IE Central Delivery Wax WEDNESDAY $10 off !!
Delivery Only | Riverside, California, 92505
Client Review on IE Central Delivery Wax WEDNESDAY $10 off !!
Feedback:
WORST CUSTOMER SERVICE!! I’ve been an EWC visitor for quite awhile. I love being able to use the passes at most locations I travel to. Today was the worst I’ve ever been treated. I showed up to my appointment less than the 10min grace period but the receptionist CLARISSA was on the phone and told me to wait. I waited patiently until she was done with the phone call. She finally checked me in and told me to take a seat because the aesthetician was running behind. It wasn’t until after some time had passed that she then tells me I can’t be seen because she checked me in 10min after my appointment. I then tried reminding her that I understand the grace period is 10min and I arrived before then, but she was on the phone and the aesthetician is running anyways so it shouldn’t matter. CLARISSA then got very flustered and rude telling me to “step aside” and “there’s nothing that can be done.” I then asked to speak to the manager but she said there wasn’t a manager on duty and she couldn’t get ahold of them. After asking multiple times for the manager’s number (which she said there wasn’t one), she miraculously remembered there was one “in the back office” and refused to give in to me. CLARISSA said the best she could do was submit a digital form and someone would reach out. When I asked to see the form she refused again, so who knows if anything was ever sent in. She tried blocking me from speaking to anyone but her. Hoping the manager, Joanna, will read this review and do something to fix it. The franchise owners should also be away that a rude and unqualified receptionist is representing their business.
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