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Last Updated June 1, 2026
Incredible Edibles by Gloria
Newport | California, United States, 92627
Client Review on Incredible Edibles by Gloria
Feedback:
VERY POOR CUSTOMER SERVICE.I live in VA and wanted to get my siblings who live in the area a nice gift. Well they received it on time, that's great. But what's the point of receiving it on time if it's not EDIBLE! They ate a chocolate covered strawberry and found it okay since well it's covered in chocolate. But as they tasted and inspected the fruit it was translucent and had a very stale taste to it. The fruits were not fresh, it tasted like they were frozen and not thawed. It was rubbery and not a taste of fresh fruits. I called the location to let them know of the issue. 5/20/19. MIND YOU, it took like 3 calls to this location to have them offer me a BIGGER order to the same people. My siblings said no thanks after the first order that went into the trash. Then they offer me store credit. I told them I live in VA and what am I suppose to do with store credit in San Diego.. PLEASE EXPLAIN.. this. They closed out my complaint with corporate saying they rectified the issue?! They said they didn't receive the pictures of the fruit well, how about now? I am so frustrated, I want my money back. They didn't once apologize or even give me a call to fix this issue. I'm fed up and if you can do yourself a favor order elsewhere!-- BTW: check out the response the store gave me. First off, YOU didn't give me a discount, this was a promotion for the company with a promo code. YOU as a store didn't accommodate in anyway. As you can see, no apology! I'm telling you don't order from here!
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