Independent Power Systems

Independent Power Systems

1501 Lee Hill Road #24 | Boulder, Colorado, 80304
  • 4.2 / 5.0
10 Reviews

Client Review on Independent Power Systems

  • 5.0 / 5.0
Feedback:

We got our system with IPS during the first round of the Climate Smart Program last year. There were a few things that really stood out about IPS compared to other companies that we looked at. First, the sales people, installers, engineers, etc... all work for IPS. They didn't hire contractors that were busy with other projects, so our project was done in a very timely manner. Their communication was phenomenal. As small business owners, my husband and I really strive to provide a great service for our customers. In our opinion one large component to that is communication. If my sales representative couldn't answer my question (which was rare), I would send an e-mail or place a phone call and have my question answered with 24 hours - most of the time it was less.IPS helped us through all of the paperwork for the Climate Smart program. They answered all of our questions, sent us the proper documentation, and made sure everything was submitted before the deadlines. One story:One day in late July, we came home to find out that we didn't pass the final inspection because the distance of our fuse box from the ground was not up to the newer code standards (our house is older). That night, my husband and I went to Lowe's and bought the materials to build a couple of simple steps below the fuse box. The next morning at 8:30am IPS was there with materials to build steps to pass the inspection. We didn't realize that it wasn't our job to take care of that detail until installer from IPS called us at work to ask us where the steps came from. The inspector came back 2 days later and we were able to turn on the system August 1st 2009. We have been enjoying our Sun Power Solar Panels ever since!P.S. We have referred two other people in our neighborhood rave about their experiences with IPS as well.

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