Client Review on Jay's Deliveries

  • 1.0 / 5.0
Feedback:

Once again, it took over 1 hour from the time the tracker said the driver left the store with my order to get to my house which is no more than 5 minutes down the road. And the tracker said it arrived and I should be enjoying it about 45 minutes prior to me even receiving it. When I called the store, they told me the delivery guy had 1 delivery prior to me. Only 1!! Pizza arrived barely warm and soggy. This is the 3rd time in a row this has happened. They take forever to deliver the pizza when they are literally down the street!! They tell me, “it’s a senior driver so he likes to take his time.” Unacceptable. Called 3 times and they were very rude like I was annoying them with the exception of the first girl I talked to who was very nice. The last person was a manager and gave me a refund when I asked but was still not very pleasant to deal with. Done with this store for sure.

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