Client Review on Kaya Shack - Salem

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Positive Review

July 08, 2018

5.0 / 5.0

Reviewed on Jul 08, 2018

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Awesome service as always!!!! I recently went in to purchase a cartridge and to my surprise when I got home I found it was leaking! I tried to return it same day and was initially declined by one of the bud tenders. I went back a couple days later and spoke to Fawn who sees me almost daily and she apologized from the beginning and told me to bring it back and they will see what’s going on. ( I told her then I no longer had the receipt or box, she said no worries we can loook it up if you remember the day and approx time. She was so helpful and told me to come when Jessika was there so she could assist. Fast forward a few days, I went back with the cartridge and saw my other 2 favorites Brittany and Jessika (manager)! I explained to them what happened as well and Jessika and Brittany both apologized and simply switched the cartridge for me!! Even gave me a free battery and charger by Who! This is definitely something I will remember. I was a definite regular before but this sealed the deal! Love Kaya!

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