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KushMart
6309 Evergreen Way | Everett, Washington, 98203Client Review on KushMart
Feedback:
I do not expect good service because I'm a good customer, I expect good service as a customer. I was in near close on the 21st and there was a customer working with one of the staff. That staff member worked with the guy for about 10 minutes and the staff member turned him over to one of two remaining employees. By this time a line of 5 customers were lined up and the same guy them worked with the new girl for an additional 10 minutes and which point I said there are other customers in here that require service as well. Mind you that customer had not ever got cash from the machine at this point and was expecting the girl to wait for him. When I said something your employee yelled "we are under staffed and if you don't like it go some place else". I did wait and make my purchase, but will never return to this store because I don't like it. Considering this was my favorite store and considering I spent in excess of 500 monthly in the store, it would seem to be a lose lose situation. I would not recommend this location because I don't think it's appropriate to yell at the customer. Maybe it would have been more appropriate to have the necessary staff, and if you don't maybe be proactive and let your customers know you are short handed, but mostly don't customers stand in line for 20 minutes without saying a word. At what point would you say something? By the way, all the other customers were angry as well, one guy calling the customer selfish.
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