Living Care Group

Living Care Group

Delivery Only | Victorville, California, 92394
  • 4.2 / 5.0
10 Reviews
Closed

Client Review on Living Care Group

  • 5.0 / 5.0
Feedback:

When the sad realization hit that Gram needed full-time care, I did the only thing I knew to do...Google Search. The options were overwhelming...I made call after call to facilities that spanned from Redlands to Victorville and every place in between. It was mind-numbing and overwhelming and frankly, some of the reviews were downright scary. Then, I landed on Sterling Commons. (First off, it was refreshing that somebody was staffed to answer the phone after the amount of messages I had to leave at some of the other places.)Right out of the gate, everybody was AMAZING, KNOWLEDGEABLE and HELPFUL! I had NO idea what needed to be done and I was guided the whole way. They even helped me get through the paperwork to get Gram VA survivors benefits to help pay for her care. Debra and her staff are absolutely dedicated to making sure that the residents are well taken care of. We have popped-in many times to visit and Gram is always clean, up and alert, either watching a cool old movie in the movie room or sitting with other residents socializing. There are caretakers everywhere. Nobody is isolated here and there is a lot of stimulation / activities. The extra care in securing the residents is bar none! NOBODY is getting in or out of the residents area without a staff member physically letting them in or out. This was especially important to us. The interior as well as the exterior are CLEAN, nicely decorated and has nostalgic touches; Gram couldn't help but to feel at home. I was so impressed with the different levels of care. Gram has Dementia / Alzheimers and she needs assistance with every aspect of daily life and she is getting that. She is so HAPPY and she's smiling again. It makes me cry (happy tears) that we don't have to worry about her well-being anymore. We can just sit and visit with her and know that when we have to leave, she will still be happy and safe.

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