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SusiQ Blue

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SusiQ Blue

Positive Review

July 07, 2019

4.0 / 5.0

Reviewed on Jul 07, 2019

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Yesterday I went to this Pollo Loco Drive Thru and there were more than 7 cars infront of me. I watched the drivers placing their others thru the microphone. When it was time for me to place my order, NO ONE came to ask for my order. I waited for someone to take my order but NO ONE did.The wait was long, NO ONE took my order, so I proceeded to move forward without placing an order.It was early Dinner Time and I believe they were not ready for the rush!Why?When I finally got to the window, I was upset that NO ONE had taken my order. I asked the cashier Amanda, why NO One was there to take my order?Her response was that her head piece or microphone was NOT working properly,But, I did not believe her!THEY were not ready for that shift and did not want to take too many orders.That is really inexcusable!I would like to know where the Manager was?

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