Client Review on Lorex

Roshni Patel

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Roshni Patel

Negative Review

January 25, 2020

1.0 / 5.0

Reviewed on Jan 25, 2020

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Wish I could give them a -100 stars. The service is terrible. I had ordered a $3200 camera system and havent even recieved the NVR box. It's been almost 2 months. They have taken the money from my account and still haven't sent my complete order. Everytime I try to reach the company - I can't seem to get a hold of the customer service department or I have been given fake promises. I strongly advise going with a completely different company because it's not worth the hassle to go with Lorex. There are other companies that provide better service and faster delivery (and oh maybe there is more compentant people that work there). I am very tempted to switch to Swann. Maybe they would actually want my business.

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