MCP Clinic
Central MA | Worcester, MassachusettsClient Reviews on MCP Clinic
- 1.0 / 5.0
2 Reviews
Feedback:
I take care of a disabled veteran with multiple sclerosis. He lives in Worcester... so we utilize the Worcester VA clinic for his primary care physician and for emergencies the walk in clinic. He has to take a train..subway...a bus... And a lot and I mean a lot of walking just to go see his neurologist in Boston that will assist in his treatment of multiple sclerosis . It's unbelievable how they can force someone who can barely use their legs to do all that. And now out of nowhere they're saying he has to go to Northampton because "it is closer. When technically Boston is closer by about 2 miles the difference is… He can take a train, subway and a bus to Boston.... North Hampton would not be easy to get you at all . How can they suddenly force someone to switch clinics when he's been seeing the same neurologist for his multiple sclerosis for years!! Shouldn't it be a case-by-case basis I feel like they just don't care it's all about the money $$. And I say this because yesterday morning we went to the Worcester VA clinic to utilize their walk-in services due to: the night before my patients legs completely collapsed and he fell. Now I pointed out to the doctor the dark red swollen mark on his right buttocks. And I also explained that he has to do 3 interferon injections a week for his multiple sclerosis treatment and that's one of the injection sites the doctor kept telling us we should call the neurologist in Boston....he even said that it's a bacterial infection from injecting the interferon. If there was any bacteria in that spot and then he did the injection and push the bacteria inside and cause a bacterial infection then he told us one more time that we should contact the neurologist in Boston now a bacterial infection sounds like something that should be dealt with his primary care physician and he should have gave my patient antibiotics to cure the bacterial infection. The doctor did nothing but tell us to contact the neurologist in Boston now my patient cannot use his legs at all and the bacterial infection has spread so severely that it's causing him not to be able to walk. I am totally disgusted in the way they treat veterans at this clinic!! And now they are saying THEY ARE NO LONGER HELPING WALK-INS!!!! There's no signs of anywhere in the clinic saying no more walkins and I never got that memo the communication is all also very awful !!
Feedback:
I do not recommend seeking care here unless you are okay with being condescended to and treated as though you are 'mentally ill' and incapable of making decisions on your own. Perhaps some mental illnesses for some vets are managed well here....but unfortunately I was specifically told that 'younger' combat veterans with PTSD and TBI are not "suited" for the kind of care they provide here. Essentially...if you want to be medicated until your brain is too numb to learn to heal on its own this is the place for you! The therapy side of their care is not so promising. When you walk into a therapist's office, their first question upon meeting you should never be "how much have you had to drink this morning, sir?" (when you haven't had a drink in over a year)......and they should probably also avoid telling you "you don't seem to have anything wrong with you, I don't understand why you're here" weeks after you were nearly admitted for being terrified of your own thoughts. If you are a combat veteran with PTSD post 2001....do NOT seek care here. They are not equipped to help you with your unique needs. Do yourself a favor and contact the Worcester Vet Center....they talk to you like you're a human being and not a walking pharmaceutical dumpster they can force into inpatient "for your own good" at the drop of a hat. Also consider contacting Cannacare Docs in Worcester...they will help qualifying veterans secure a medical cannabis card at a discounted rate. The VA won't tell you that's an option, but they legally cannot prevent you from utilizing it in addition to their mandated services. You do have other options for getting yourself healthy! Good luck and God Bless!
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