Med Help MMP
DELIVERIES ONLY | Santa Clarita, California, 91351Client Reviews on Med Help MMP
- 2.7 / 5.0
6 Reviews
Feedback:
I have had the utmost of best care at Providence Urgent care. All the doctors and staff have taken so much time with me and always a clear diagnosis! I have now made them my primary care physician. Of course there might be a wait but it's an urgent care and they don't rush you. Dr. Avnaim is the best Doctor ever and Jesse is an awesome PA.
Feedback:
Can see why so many bad reviews. Had to do with the front staff. Been going to Dr. PIN for more than 5 years . This is the first time I am Actually considering changing my doctor . It's due the disrespect of the receptionists. After all I guess their cell phones are more important than the patients. I dont appreciate being talked to like I'm ignorant.
Feedback:
I have had the most stressful experience with this facility, most specifically the reception/office staff. I have recently had my first miscarriage/first pregnancy and am now traumatized. Since this was all a time sensitive matter, all my requests to see my OB has been within 1-2 weeks of asking to change/move up my appointment. Even after explaining to the receptionist my situation: I have recently received an emergency ultrasound from the ER due to severe cramps, they have found the fetus had stopped growing but was not able to diagnose a miscarriage that same day, but a threatened miscarriage. They had advised me to follow up with my OB within 48 hours. The receptionist was indifferent, and had the audacity to give me attitude when asking about different time options and said “you need to call a different office since we don’t take your insurance”. In fact, my insurance had not taken effect until the day I scheduled the appointment, which I had explained to her. She continued to argue with me regarding my insurance, when I have my UnitedHealth care gold ppo app and on their official website, which showed their office as accepting it. My work has also been taking the amount of my paychecks so there should not have been a problem. She had to ask her supervisor to confirm it (you would think they would be well versed on insurance as a staffmember). Even after clarifying the insurance issue with her, I continued to get 4 voicemails altogether telling me they can’t take me for my appointment due to my insurance. This has caused additional stress, anxiety, and panic attacks while at work and may have caused me to have a complete miscarriage. I continued to receive these voicemails even after my miscarriage has been confirmed and am now coming in for a follow up appointment after the miscarriage. They are not empathetic to women and the emotional and physical pain they are going through. (Must not either want kids or care). I would not recommend this office for any health issues. It would add unneeded stress and additional health issues to occur!
Feedback:
This was the worst experience i have ever had at a doctors office.Rude staffI asked the how long to be seen, when i got there..staff said..not longAfter and hour and a half..still had not been seenI asked multiple times of the staff why it was takin so long and only after asking for 4th times did a staff person tell me there was only one pediatrician seeing patients there at that time.The staff member, after an hour and a half wait. Told me i have no idea how much longer it will be.NEVER GO HERE.i see from the other reviews this was not an isolated incident.Go to any other doctor..in scv..This is the worst place.
Feedback:
If you have disability paperwork to have completed and submitted, good luck. Staff gives zero f***s about you or I. Zero sense of urgency and no care for patients needs. Unnecessarily long wait times. Zero follow through.Bad attitudes.
Feedback:
Very happy. Has been my doctor for 19 years. Dr. Pin is also a pilot and that scores a lot of points for me because I'm one too. He is also an excellent doctor who takes very good care of you and thought he's a busy guy he takes time to listen to your needs. He always asks, "Is there anything else?" at the end of the appointment to make sure he really hears you out fully. I highly recommend him. Oh, and did I mention he is a pilot?
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