Client Review on Med West

  • 1.0 / 5.0
Feedback:

Just needed a D.O.T. drug screening....waited almost 2 and a half HOURS before they could see me!!!!! This is an unacceptable amount of time to wait. Alot of people have the understanding that you need to be ready to go pee when you arrive, well, when you sit THAT long waiting it's VERY hard to hold it! If you do opt to use the restroom beforehand in the lobby then their policy is to make you wait an ADDITIONAL 15 minutes before your screening! If you go too soon and then they immediatley call you and then you CAN'T pee then you have to wait even LONGER or you fail! This system is flawed and needs streamlined. Note, once I was called, I had everything done in under 10 minutes. If you are an employer, I do not recommend using their services for pre-employment physicals and screenings. Please don't tell me how sorry you are, just fix it, this is ridiculous.

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