Client Review on MedEx Express

Jazmin Brown

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Jazmin Brown

Negative Review

November 06, 2019

2.0 / 5.0

Reviewed on Nov 06, 2019

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The Med Express started out really great when it first opened (as most things do), but then I was surprised how well they continued to preform after a few shift changes and feeling out the area. Whenever I went in, no matter how busy, I was treated promptly and the staff was incredibly respectful. However; and here comes my Karen moment, the last time I went in there it absolutely was the worst place to be ever. The staff was rude beyond all means, the waiting room was hearing all their gossip and disgruntlement as well. The wait was FOREVER and they took an additional HOUR to see me once I was in the waiting room. Then 30 minutes to come in and say "um well we don't really know what's wrong but here is medicine just in case". I would suggest having lots of patience when you go for a visit. Hopefully their next staff rotation is better, and hopefully the coming competition pushes them to be better.

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Client Review on MedEx Express

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Client Review on MedEx Express

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