Client Review on MedEx Express

Tiffany Simms

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Tiffany Simms

Negative Review

October 06, 2019

1.0 / 5.0

Reviewed on Oct 06, 2019

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We’re new to the area and I literally don’t know where many things are at. My son complained of his ear hurting, stuffy nose and cough. I figured to take him here as it is close to our home. The lack of professionalism and care is definitely evident and that’s just at trying to check in. The young ladies at the desk looked like they couldn’t care any less to get anyone checked in. I was told there was 5 ahead that needed to be checked in. Meanwhile, 3 others walked in and was checked in immediately. I ended up leaving and going to the other urgent care for my son. I can only imagine if this is how the receptionists treat new clients then the doctors can’t be any better. I get that many people have different health concerns and needs however at least act like you care and are concerned. These young ladies definitely do not need to be the face of MedExpress since they were busy on their phones at the desk.

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Client Review on MedEx Express

Tiffany Simms

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Client Review on MedEx Express

Tiffany Simms

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