Client Review on Mellow Inc.

Tim Norman

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Tim Norman

Neutral Review

July 08, 2019

3.0 / 5.0

Reviewed on Jul 08, 2019

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Placed a take out order that got lost in the shuffle. Seems like the host got cut early and didn't mention my order. That being said most of the employees on duty saw me and ignored me for the better part of an hour. Finally I went to cancel my order, which it turns out had been ready for most of my wait. At my request the manager voided my payment. He gave me my order, which, by the way, is delicious, for free. The manager was not on the floor for the most of my wait. But I cannot stress enough that any of the FOH staff could have come over to me and checked in. Definitely some cases of 'not my problem.' Ideally that's not how a restaurant should function. Impressed with the pizza, management met expectations, FOH staff did not impress. I'd go back again cause the food is tasty but a similar experience would put me off for good.

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Mellow Inc.

Client Review on Mellow Inc.

Tim Norman

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Mellow Inc.

Client Review on Mellow Inc.

Tim Norman

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