Client Review on Mercy Wellness of Cotati

TerenItUp

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TerenItUp

Negative Review

July 03, 2019

1.0 / 5.0

Reviewed on Jul 03, 2019

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The staff here were very friendly but my review is based solely on the business model. Very tedious and annoying system with multiple lines and a confusing menu. In fact there is no menu at all, just a glass case on the wall displaying all the products and its nowhere near the checkout line. First you will sign up and it will seem relatively empty -quick line, then go into a second security area and will eventually be allowed in the back. It becomes a nightmare cluster once you get back here. You'd expect to get in a line and be able to browse what you want as you wait for people to make their purchases, not here. You will find 30-40 people in here at any given time, where you must go to a wall and look at a glass case to make your selection b4 getting in line, which leaves no order as to how fast you can get in or out. Finally picked out everything we like and get in a pretty long line and wait patiently for 5-10 more minutes and we are up. Thank heavens, we place our order and eat the ridiculously high price and pay, only to find out we have to wait longer for some guy in the back to put our order together and bring it up. Ridiculous, worst I've seen, get a menu and have products ready to go at the counter after all the initial waiting. 4 year resident of Colorado, 2 year resident of California, most annoying dispensary by far.

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Mercy Wellness of Cotati

Client Review on Mercy Wellness of Cotati

TerenItUp

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Client Review on Mercy Wellness of Cotati

TerenItUp

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