Mid Michigan Patients Group- North

Mid Michigan Patients Group- North

821 East Kalamazoo Stree Suite D2 | Lansing, Michigan, 48912
  • 1.6 / 5.0
43 Reviews
Closed

Client Review on Mid Michigan Patients Group- North

  • 1.0 / 5.0
Feedback:

I have a terrific doctor, but EVERY TIME I come in for my annual physical and 6th month checkup, my physician reviews my medication list, promises to have renewals called in to my pharmacy and then it NEVER happens! I have to call MMP and I'm supposed to tell them what medications I'm on, how much is left of each one, and what pharmacy I use. If I was prescribed a new medication, I probably wouldn't get it because I wouldn't have it at home. I think I may need to find a different doctor with customer friendly and competent support staff. -NEXT DAY- I called MMP, again, requesting renewal for my medications and this time I gave the receptionist all the details on each medication I'm taking including the amount left in each container. I also explained that all my prescriptions have expired and I am having extreme difficulty getting someone to call my pharmacy to renew my prescriptions. I was assured that they would be called in to my pharmacy. So, I stopped in to my pharmacy after work and - guess what? - no medications were called in. So, I'm taking my business to a Sparrow clinic where I KNOW I will be treated professionally, respectfully, and courteously. - TWO YEARS LATER - I did what I said and got another doctor at the Sparrow Clinic in Williamston and both my wife and I have been DELIGHTED with the clinic's professionalism and excellent customer service. I have no wait times, my physician spends time with me to ensure she understands my concerns and does a thorough assessment every time I see her. My prescriptions are called in to the pharmacy before I leave the office. It's like day and night. I'll never return to Mid-Michigan Physicians.

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