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Last Updated June 1, 2026
Minerva Canna Group
7103 4th Street | Albuquerque, New Mexico, 87107
Client Review on Minerva Canna Group
Feedback:
This is the second time that Minerva has dropped the ball with me as a customer. The first time was in Bernalillo when they signed me up as a rewards member and told me that I was able to have one free product and limited my choices to smokeable products only. I informed them that due to health restrictions I was not able to use any product that would require me to smoke and just politely asked them to substitute it for an edible item of equal or lesser value and they told me that they would not. I asked the manager if their rewards were only available to those who smoke and she said yes with a very firm answer as if to enforce it further. This time it is with my free birthday item. Every dispensary I have been to told me that they would give me up to 3 days before and after my birthday (with Verdes up to 5 days) to redeem my product and the original location I signed up with never made any mention that I was required to get my product within 24 hours before or after my birthday. They would not make any exceptions whatsoever. It's just sad that they were willing to lose my purchase over a few hours difference in time over the other dispensaries. I was planning on making a nice purchase along with my free item but it honestly stayed my hand from even grabbing my wallet after hearing that. I give two stars because the clerk was nice enough about it but neither one of the employees even looked like they cared. All they we're worried about asking me immediately was whether or not I was going to make a purchase and I just politely declined the offer and left. Honestly this is my last time at Minerva and I will not be returning here. Twice bit and twice shy. R Greenleaf and Verdes are so much better and they actually care. Verdes Foundation literally goes above and beyond to take care of you as a customer and they don't even care if you make a purchase ornot. It's supposed to be non profit but it was definitely sales-driven at Minerva and I do not feel that they are nonprofit minded. I felt like I was at the T-Mobile store in the mall. You can look at my list of reviews and I never give poor reviews almost anywhere so it really takes a special occasion to get anything less than 5 stars from me.
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