Client Review on Modern Times Medicine

JoAnn Uzeta

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JoAnn Uzeta

Negative Review

January 06, 2020

1.0 / 5.0

Reviewed on Jan 06, 2020

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I had to go to the ER department for chest pains , severe headache and shortness of breath. Although I was treated very nicely in the ER , the personnel were very nice to me but they wouldn't fill the prescriptions that the doctor ordered in the pharmacy. I still felt pretty bad when I got home so I went to bed. The following morning I called the advice line and was told my file is reflecting NO COVERAGE. I explained I was on Medi-cal and I was just there yesterday. The lady very rudely told me I had no coverage!!!! Are you joking?? I can't breathe and don't have the medicine I need. You need to get a more professional phone staff because this lady is the reason I won't change over to Kaiser.

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