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merri sunderla...

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merri sunderland

Negative Review

March 06, 2020

1.0 / 5.0

Reviewed on Mar 06, 2020

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Placed an order on Feb 29 for $63.87 to include Spaghetti, A Half Chicken meal, 2 burgers and a side of Mac and Cheese. I received a phone call a few minutes later advising they did not have the Chicken...ok no big deal. I asked to replace it with the Cajun Shrimp pasta. They did have it either. She then proceeds to tell me that they also don't have the Mac and Cheese or the Spaghetti and Meatballs. Obviously at this point I asked to cancel my order and was advised it would be 5 to 7 business days before I get my money back. I asked to talk to a manager and was told none was available..after a long hold I was told I would receive my refund on Monday which I accepted. It is now Wednesday and no money, no phone call...What a horrible experience.

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