Client Review on My Smoke Shop

Ruth B.

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Ruth B.

Negative Review

July 06, 2019

1.0 / 5.0

Reviewed on Jul 06, 2019

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We bought a piece of glassware here, took it home, and it cracked from the heat of the nail on first use. We took it back, and they told us they were a no-exchanges store. We explained that we'd just been there, that we weren't children, and we knew how to care for our glassware. They gave us another piece. Like the first, the second cracked from the heat of the nail. This has not happened on any of our other glassware using the same nail. In short, this store sells cheap, low-quality glassware, doesn't stand by what they sell, and has mediocre service. (EDIT: Owner replies to customer comments with insults. Sir, change your business model, sell a quality product, be respectful, and your customers- AKA your livelihood- will leave you better reviews! You won't have to ask your friends to leave them!)

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Client Review on My Smoke Shop

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Client Review on My Smoke Shop

Ruth B.

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