New Age Care
2015 E. Euclid | Mount Prospect, Illinois, 60056Client Reviews on New Age Care
- 3.9 / 5.0
22 Reviews
Feedback:
The staff is caring, consistent and wonderful. I have been in LOOOVE with this place from the very first day. The atmosphere has changed though from a warm, welcoming relaxed space, to now like your visiting a jail. The cops will bark at you and there’s nothing you can do about it. At first I just passed it off as covid-19 jitters, but it has become a regular thing and I can’t “stay well” in that type of environment. It was real.
Feedback:
This dispensary doesnt care about their patients at all. All they want is for you to comply to everything they say and just pay and leave. If you order online and pick time for pick up they dont honor that time. Store manager is very rude and refuses to have normal conversations with patients. the security is very rude and aggressive and only wants to escalate situations with violence. Will be filing a complaint to the city and state.
Feedback:
Best dispensary in Illinois. Even tho I stopped using them cause it was a 79 mile drive! Gas,plus 2k worth of products.just couldn't keep up with it! But they are the Highest Standard (No Pun Intended) 😁NEW AGE CARE IS HOW EVERY DISPENSARY SHOULD RUN! PLUS YOU AVOID THE RECREATIONAL PEOPLE ,WHO THINK THEY GONNA WALK IN AND GET AN OuNCE IF DANK FOR $200.. NOT HAPPENING!! BUT IN ALL SERIOUSNESS I WENT THRU A PHASE WHERE I WAS GOING TO DISPENSARIES IN ILLINOIS AS WELL AS MICHIGAN! NAC IS BY MILES THE BEST DISPENSARY IN BOTH STATES. 95% OF THE TIME THEY HAVE WHAT YOU WANT! #SIMPLYDABEST .......ID STILL BE GOING BUT I AM GROWING MY OWN NOW!! BUT GO TO NEW AGE CARE THEY GOT YOU!! 💯💯💯🖤💚🖤💚 MT.PROSPECT /QUALITY #REV ✊🏼✌🏽✍
Feedback:
Arguably one of the best dispensaries in the area. MEDICAL ONLY. They do not and as of right now have made it clear they will not be going to adult use any time soon.The staff is great. Order ONLINE. Saves you time and contact when you get to the shop.Staff is always friendly and know their stuff.
Feedback:
Good product but expensive. Long wait times espically if your behind somebody new or even worse..... a boomer. Then you better start delaying plans.I wish they would add an Express lane and make loyalty points worth more. Other than that it's all about the $$$ here for now.
Feedback:
Ive been shopping at new age care for the past year now and have literally spent thousands there. At first, I loved NAC and didn't want to purchase from any other dispensary. The stock was always great, and staff was super chill. Not only that, but there was always some deals going on that made it so worth shopping there. To be specific, NAC did and still does have weekly specials. Back then, they always had some 8ths on sale, carts, and maybe some concentrates. Fast forward 8 months later and here we are. Terrible stock (which may or may not be their fault), mark ups, and the most laughable weekly specials compared to other dispensaries. Also, they always close early, and their systems for checking in and waiting always changes. But my main gripe is the specials. For example, this week there is a 16th of CBD FLOWER and NO CONCENTRATE or cartriges on sale. Additionally, the prices at new age went up like crazy too. The revolution sauce went from $60 a gram to now $90!!!!! Carts went up an extra $5, dragon tears went up $10, and even some 8ths of flower have now reached $70 compared to $60. I checked to see if other dispensaries are marking up their products, and it looks like NAC is the only one doing this. Honestly, new age fell off hard, and I wouldn't waste my time or money here when there are so many other dispensaries doing it right. Mark B.
Feedback:
I'm extremely grateful for John and Amanda for making my first visit perfect and making sure I left with what I ordered. Very top notch dispensary with an amazing staff and a good location. Also they have a great menu of products everything you will need. I drove about 63 miles round trip and it was well worth it. Thank you for great service and staying open for the patients during times like this. I HIGHLY RECOMMEND NEW AGE CARE TO ANY MEDICAL PATIENT!!!! 🤘🤘💯💯💯🔥🔥🔥
Feedback:
Medical Only Dispensary!!! No Recreational!! Really friendly knowledgeable staff. Great weakly specials. Great inventory. They do get Half O's but they go quick sometimes. Never a long wait. Even faster if you order online. I like the loyalty points system. Fair deals for the point levels. And sometimes they have offers like bring in canned good for the less fortunate and get free points. Its always for a good cause.
Feedback:
The store is micromanaged to such a degree that the employees are stripped of any empowerment.Product selection is now very limited and per management, they will not special order anything for you (unlike every other dispensary).The loyalty program. Changes whenever they feel like. The manager would not allow me to redeem my points that I had been saving for two items yesterday......the staff told me I could just come in tomorrow and do the other redemption as one transaction....but when I showed up today the manager AMANDA refused to honor what HER employees promised. Also I have come in the past to redeem points with no issue. To this...AMANDA said "well it's the new policy". Do yourself a favor and wait until management gets their act together before changing to this dispensary.The menu list usually is incorrect as I have come in on numerous occasions only to find out they dont have the product that they themselves listed in specials and MANAGEMENT is too busy or not technologically literate enough to update the online menu themselves.That said the rest of the team is great. A new manager with some experience and customer service skills could definitely improve the atmosphere.Hope this review helps people avoid any mistakes I have made. I will update it if things change so this remains an accurate representation of the service level you can expect from this establishment. Some of the other reviews appear to be from a time when it was under better MANAGEMENT.
Feedback:
New age care is an absolute wonderful business in our community. The employees are incredibly smart and knowledgeable about every single aspect of their job. I’ve learned so much from the extremely helpful workers and I now have a better understanding of the science that goes into medical marijuana. I support New Age Care and encourage everyone to try this business.
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