NHAPA
810 East Dyer Rd. (Unit B) | Santa Ana, California, 92705Client Reviews on NHAPA
- 2.7 / 5.0
14 Reviews
Feedback:
(Translated by Google) I really thought this company was more attentive to the Latino community but I see that (no) 👎It's sad full 2020. And these call us customer service. They are silly and rude to answer. The phone. It is my second and last time to this place. Napa The first and x the main. Saint Ana(Original)La verdad pensé que esta compañÃa era más atenta con la comunidad latina pero Veo que (no )👎Es triste pleno 2020. Y estos llámanos customer service. Son una tonterÃa y groseros para contestar. El teléfono. Es mi segunda ves y última a este lugar. Napa. El la primera y x la main. Santa Ana
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(Translated by Google) Fail your vehicle here you will find the parts you need so that your vehicle is 100(Original)Falla tu vehÃculo aquà encontrarás la refacciones que necesitas para que tu vehÃculo este al 100
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(Translated by Google) They do not have the parts they occupied on time.(Original)No tienen las partes que ocupó a tiempo.
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(Translated by Google) You find everything you want and you can compare prices(Original)Encuentras todo lo que buscas y puedes comparar los precios
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I reserved a part online , came in person to pay for the part. The manager Gil kept informing me that I didn't reserve the part. He kept telling me they don't carry the part. I showed him the Napa part # and shown him the email / pic of the item being in stock. Manager Gil is clueless is customer service. Have already informed Better business beaureau as well as Napa Corporate. Even though his is a privately owned : Owner is Mark Cubian. I will not do business with this branch and use the Orange location. The Orange office is very customer oriented.
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Friendly staffNot a huge selectionWorking off of a paper catalogue not a computer data baseDusty shelvesBut friendly
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(Translated by Google) Bad service and they didn't help me it seemed like they were doing me a favor not offering a service !!(Original)Mal servicio y no me ayudaron parecÃa que me estaban haciendo un favor no ofreciendo un servicio!!
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(Translated by Google) I liked the customer service !!(Original)La atención al cliente me gusto!!
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This guys are clueless about what they doing. I took it back 6 months old battery for warrant one of person works there(he calmed he is been working for Napa for 10 years) he told me battery is at list 5 years old. I know I bought battery about 4 months ago sure eagnufh when I took different Napa they told me it shows only 6 months old in there system so they replaced. Please train your staff. I will never buy anything from this location.
Feedback:
(Translated by Google) I went to change my battery and Mr. JOSE ALONSO attended meVery kind, I explain very well about my battery.While I waited for her to attend, I listened to her with another client helping her resolve her doubts about the parties she needed.Thank you for excellent service.Highly recommended !! ...(Original)Fui a cambiar mi bateria y me atendio el Sr. JOSE ALONSOMuy amable,m explico muy bien respecto a mi bateria.Mientras esperaba q m atendiera, lo escuche con otra clienta ayudandola a resolver sus dudas de las partes q nesecitaba..Gracias por exelente servicio Muy recomendable!!...
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