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Last Updated May 1, 2025

Northstone Organics ~ $240 Premium Ounces ~ ONE & ONLY LICENSED Farm Direct Delivery Service

Northstone Organics ~ $240 Premium Ounces ~ ONE & ONLY LICENSED Farm Direct Delivery Service

West LA and Malibu areas | California, United States
  • 3.3 / 5.0
10 Reviews
Closed

Client Review on Northstone Organics ~ $240 Premium Ounces ~ ONE & ONLY LICENSED Farm Direct Delivery Service

  • 1.0 / 5.0
Feedback:

My wife and I visited a state fair and we were stopped by what I believe to be a salesman for Farm Fresh To You. Very nice gentleman was my first impression. After explaining the way that the program worked, my wife and I proceeded to make an appointment to have someone come out to speak with us further about their services. On the that night we received a text confirmation informing us that the appointment was set. We while reading further we noticed that the text stereotype who we were based on our visit with him. The text read (Paraphrase because wife have exact text) very nice couple, very intrested, had lot's of jewelry, they have money to that affect. So on the day that they were to nbn visit I received a call from the manager just confirming the appt. very nice from the start. But when I mentioned that we received a text confirmation and explained to him what wasn't supposed to be there He explained fishing for an excuse said to me me that they use that as a mechanism to rule out customers that might waist their time in that customers do the same. However, admitting that the representative should not have included that in the text and then asked me if I still wanted to have the appointment or not. Long pause, then I said to him that there us a big difference between categorizing potential worthy customers. I also explained to him that I owned a internet radio station that we would be discussing this and he proceeded to tell me to grow up and mentioned have a nice day and hung the phone up.So let's see so here is what I got from that:Poor customer service Unwillingness to address the issue(s)Just a like a fish bait them and catch them to never let go. In other words looking at the very few negative comments that are shown 🤔 just think of the once that were removed. I am not sure if they know that people love to see the negative comment and there have been corrections being made to be a better company for the he customer. I digress but I can go forever based on that one conversation. So, if you are thinking about doing business with this company please reconsider and take your business elsewhere. If you are a customer and you think that this company look into the many other complaints that are out there that you have not seen. End your service now before you become one of those poor fish that have gotten hooked and trapped . "Because everybody Deserves to be Heard ".

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