now and then(santa maria)

now and then(santa maria)

null | Santa Maria, California, 93454
  • 2.9 / 5.0
24 Reviews
9:00am - 10:00pm

Client Review on now and then(santa maria)

  • 1.0 / 5.0
Feedback:

So first off I want to say that in the beginning everything was great. They had the car I was looking for in my favorite color. I spoke with Marco (salesmen) and he did a great job of communicating and talking real big by stating he would even bring the car to me that I was looking into purchasing. This was exciting because we lived 180 miles away and I told him that my wife and I have excellent credit so this will not be a problem. The only issue was our trade had negative equity. But once again Marco assured me everything would be great with no worries. So with that my wife and I let them run our credit and punch numbers. Marco saw how good our credit was and said everything is good just trying to make sure they can give top dollar for the trade in. Marco gave us exact payment details of what we would be looking like. At this point it looks like we should have a deal. Then all of a sudden things shifted where now they can't bring the car over to me, they want me to drive to them (which is not a problem) but they mentioned that the kind of car I have tells them that I was a shady person (not exact words, paraphrase). I couldn't believe this considering how good everything was at first. Then it got worse when out of no where right when my wife and I was going to drive down there since they thought I was lying I guess, we get a call from their financial manager. He tells me very rudely the new numbers that were totally different than Marco's numbers. It was more expensive with a higher APR and I said this is not what Marco told us, and he said Marco didn't run numbers. So I replied, Marco straight up lied then??? He said I don't know why he told you that and said this is the deal with no other options. I hung up with him and was devastated. Then 2 days later, YES 2 DAYS LATER Marco texts me saying that the financial manager who called was not the guy he was working with and the guy he was waiting for is now available if we still want to do it. Now at this point with this kind of treatment we can all tell who is the real shady one? By this time we have looked elsewhere. So I tell him thank you but take us off your marketing team please. Then a week later in the mail we get the statements from the credit reporting agency in the mail stating that they were putting in a whole different total amount than what the car was worth. THESE PEOPLE ARE SHADY AND I AM TELLING YOU UNLESS YOU ARE THERE IN PERSON DO NOT WORK WITH THEM OVER THE PHONE.

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