NWC - Neighborhood Wellness Center

NWC - Neighborhood Wellness Center

9114 Mission Blvd | Riverside, California, 92509
  • 1.7 / 5.0
11 Reviews
Closed

Client Review on NWC - Neighborhood Wellness Center

  • 1.0 / 5.0
Feedback:

I made an appointment for a simple TB Skin test. on the day of the appointment i called the clinic to inform them i was running a lil late. The lady on the other end goes " oh its just a Tb test, we will see you when you get here". i got there and the check in lady tells me they dont have TB skin test there to call another facility. why couldn't i've been informed of this when i made the appointment or when i had called to informed them that i was running late. They knew i was coming in for a tb skin test. So i called to see if i could stop by at the corona office, the message when you call the corona office states that Tb skin test are done in a walk in basis. i called to make sure and guess what, its appointment only. ok asked if i could get an appointment and the scheduler wanted to send me to the riverside office again, i explained that there no tb skin test there, and the young man starts to argue with me and tells me i'm wrong. he then proceeds to call the riverside office and finds out that i'm right. i told him i work down the street from the corona office, but he wanted to send me to jurupa valley. i will be going somewhere else. They need to get it together. Screwing up something so simple and then fighting the customer on it, i can just imagine how disorganized the rest of their company is.

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