Ocean Grown Remedies
Delivery Only | San Marcos, California, 92083Client Reviews on Ocean Grown Remedies
- 3.0 / 5.0
16 Reviews
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Reserving truck rentals should NOT exist. And if the store has ONE rental left, the website should tell you it’s OUT OF STOCK. What if the person who put the rental on hold cancels? Your establishment lost business. Go someplace else for customer service.
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I honestly dislike going to this home depot and its only based on an experience that I had now over a year ago that they still have not fixed. My blinds I had them installed by them and they never finished the work and they never came back. As you can see this one doesn't have the cover and all of the blinds are missing the sides. And one of the blinds is already broken. Im serious I LOVE Home Depot but this one is horrible. I tried many times to speak to the manager while this was all still fresh and she never called me back or wanted to speak to me.
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Shopped outside garden today, the two associates we encountered were extremely helpful with our purchase and offered to load it into our truck. After I had moved the truck to have it loaded we realized that the bike rack on the back had to be removed. Unfortunately it was bolted on and I had no tools but these two ran and got a couple of wrenches and took it off for me and proceeded to load our vehicle. I will definitely keep going there, thanks again!
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Was not a huge fan of this location but on line it said this store had what I needed. Upon entering the store Gwen greeted me and was so kind. She assisted me right away, walked me to the item and talked to me about it. She was more then helpful and knowledgeable about the item. I will be back to this San Marcos location because of her.
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I've been going to this Home Depot ever since it was open I did Construction in the area 4/32 years and I work for the local lumber yard 5 years and the landscape company for the other four I also will do in this area most of my life so this Home Depot sort of special to me and everybody there treats me real good the company I work for one of their largest customers throughout California almost every Foreman that works for UPS and superintendent a Home Depot card the one I had unlimited Credit line because most of the jobs I did I was away from my home so good company make sure I was able to buy anything I need it the complete the job everybody at the store is very well trained very knowledgeable about their Department very eager to help him they try to get you in the store and I love the store as fast as they can because they know your time is important to you you can tell everybody at the store enjoys working for Home Depot because I take pride in their job and the whole time they're doing it with a smile on their face I have never had a bad experience at this Home Depot thank you for being there for my needs and helping me every time I've been in your store thank you for doing such a great job
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Its crazy but everytime I go into that store and need help no one offers they just stand there talking to each other like your not even there.. Went in today to look at appliances no one is there go up to the desk and ask for help she says i can help you after i finish this call, so I said I will be over there waiting 15 minutes go by no show.. I dont know what happened to this store but Im done with it..
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It was my first time coming to this Home Depot location, but I just couldn't wait any longer to post this negative review.I simply wanted to apply for a Home Depot consumer credit card for getting the deal of $25 off on my first purchase. A young lady named Maxiana at thier customer service desk was either unwilling to assist my credit card application process or having severe "comprehension disability" on the following wordings posted on Home Depot website:” Get the card, Save up to $100 today† on your qualifying purchase when you open a new The Home Depot Consumer Credit Card. Coupon is not combinable with other discounts. $25 off your first purchase of $25 up to $999† OR $100 off your first purchase of $1,000 or more.† "Because she kept saying "You have to spend at least $1,000 for the discount"!? Anyway, I reached out to another associate, Steve. Although Steve's attitude wasn't very nice either, but at least he gave me the "clearance" for applying the credit card. At the end of the application process, Maxiana gave me another BS lying of "you were not approved". However, the application status printout slip indicated "needs additional information; see customer service". Unpleasant arguments resumed again until I was able to speak with the assistant manager, Marcus. When I was complaining to Marcus about how rude and dishonest Maxiana was, Steve immediately started yelling to me for trying to cover up his incompetent coworker. I was very shocked and upset about that Marcus didn't stop Steve's unacceptable behavior.I was finally able to get the Home Depot card approval once they followed the procedure to call the credit card issuer, Citi bank. The customer service over the phone just needed my permission to close one of my existing Home Depot card account, because the numbers of Home Depot credit cards per person is limited at 3.Nowadays, so many consumer related service sectors are pretty much horrible. From dirty mechanics to shady contractors, they all have a common goal - "Rip off their customers". Relatively speaking, retail transactions are much more simple and straightforward. Therefore, I didn't expect that I have to be on-guard for possible unfair or discriminative (I'm Asian) encounter while shopping with a nationwide home improvement store.Once again, it was my worst shopping experience ever. I will definitely contact the Home Depot corporate office and post further updates later.
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The staff here are very friendly and helpful. As a local homeowner I go there and get good advice on picking the product. Dalton, Melissa and Randy have been terrific.Thanks you guys
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They did not give me all the parts from my special order, some of the parts were damaged, I had to make three trips there and spend more money on parts that I did not know were supposed to be included. Then they did not refund any money and wanted me to make to fourth trip in to talk to manager. They are impossible to deal with on the phone. If you want expert assistance, it does not exist in this store. The manager obviously does a poor job of hiring and keeping quality employees. Just got the one of the many other Home Depots in the area, it is worth the trip if this is your closest one.
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The moving of the furniture by the carpet installers is not free. At Home Depot, I was told it is $29.00 per room. After the estimator came to my home, inspected and performed the estimate, I went to Home Depot to pay where I was told that there was an additional charge of $150.00 for two queen size Ethan Allen beds and that at that price, the installers would move everything in the bedrooms including the big screen in one of the bedrooms that is used for a tv room and office. Now one day before the installation, I received a phone message that states that the installers will not move electronics. I returned the call and was told that I had an extra amount that would be disclosed when the installers arrive for the television and any other items, because this room was supposed to be a bedroom. A better description of the charges and the items that I would have to move would have been helpful. I am 70-years-old and have no one to help me. According to the not so nice message, if I cancel the scheduled installation, the installation will be moved out another few weeks, and I will get hit with a cancellation fee for an undisclosed amount. Is not looking good for me.
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