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Last Updated June 1, 2026
Orange County Patient Services (OCPS) 24hr Delivery
1579 South Main Street | Santa Ana, California, 92707
Client Review on Orange County Patient Services (OCPS) 24hr Delivery
Feedback:
My c-section delivery was the worst experience ever. When I tell people everything that happened, they are stunned. It started with a very rude guard/ transporter who took me to L&D from ER. When I got to the room, the Rn said my Dr was not on call but the Dr on call for L&D was horrible and she would not let her deliver her dog let alone a baby. She said she would get ER Ob on call only to find out it was same horrible Dr. She then proceeded to backtrack and try to tell me Dr was good. She then told her Charge nurse that I was a problem. The charge nurse greeted me with attitude like I was crazy but I had witnesses so she backtracked. Then they tried to say my water had not broke and I could probably go home. When I stood, pink water covered the floor. Then they called my Dr and begged him to come in. He did and they told him the baby’s heart rated decelerrated with contractions. So after c section I was shivering, the recovering Rn got in my face and said “knock it off”. I was appalled. In my room post csection , the first Rn on duty kept me on pain meds without asking if I needed them. The next rn gave me none, so when I got up to use the bathroom, I was in so much pain, I couldn’t get up from toilet. The rn said “well..u didn’t ask for them”. I had to sit on toilet till meds kicked in. The last nurse befor I left did nothing for me, I had to ring her to get water , blanket, towel everything. When I asked for pain med, she was snotty and said “well all u can have is tylenol” . I didn’t care what it was, I was in pain. When I asked about help breastfeeding, the rn laughed. When social services came by, she asked if I needed anything, I asked about support groups. She replied rudely, “we don’t do that”. The whole experience was horrible. The staff is rude on every level.
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