Client Review on Organic Crop Collective

Kathleen

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Kathleen

Negative Review

July 06, 2018

1.0 / 5.0

Reviewed on Jul 06, 2018

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I've been shopping at various Sprouts around California for the better part of 6 years and I've been fairly happy and loyal to the brand. When my family moved to the Coachella Valley, I was relieved to find a store in La Quinta. However, I have to say that my experience at this store has been the worst I've ever had in a grocery store in my entire life. On three separate occasions I've found produce rotting on shelves and when I point the problem out to managers or to employees, they just nod and smile. They offer an apology and a bit of money off my bill in some cases. Then I find that on my next visit, the issue appears to be unresolved. Recently, I went in on a day I knew that they would have stock fresh off the truck. They had strawberries on sale and those were all gone except a few clam shells that had strawberries with fuzz growing all over them. Another display was filled with small avocados. All of the display had old avocados that would concave in as if spoiled when you squeezed them to test for ripeness. When I pointed this out to a nearby produce stocking clerk, he immediately became unhinged and for no reason. I wasn't being rude or confrontational, but the guy escalated the situation within a matter of seconds and so I disengaged and went to a manager immediately.The entire experience left me bewildered.

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Client Review on Organic Crop Collective

Kathleen

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Kathleen

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