Client Review on Patient Direct

Kat Sanders

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Kat Sanders

Negative Review

July 07, 2017

1.0 / 5.0

Reviewed on Jul 07, 2017

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If I could give less stars I would... we went and looked at their model homes and decided on one. We put down $1000 fully refundable deposit to hold the "sale" price. It has been MONTHS of back and forth trying to get our money back. We finally get a check after about 4-5 months and go to deposit it and there is a stop payment on it! Try to call them and it goes to a full voicemail after 1 ring so I drove over there. Im provided a phone number for the title company that has our money and am basically told sorry, not our problem. We chose to go with a different company and I'm so glad we did if this is the type of customer service we would've had to deal with for the entire process!! We have had to postpone our wedding because we still have yet to get our money back!

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