Client Review on Patients First

  • 1.0 / 5.0
Feedback:

Apparently if they recognize you after you've left a negative review they'll let you sit in the waiting room for an hour (just to prove a point), eventually call your name as if it's your turn to see a doctor, hand you a printed out copy of your honest review, and ask you to leave because "you're not welcome here". How about instead of turning away people who have given you honest feedback in the past --YOU TAKE THE FEEDBACK? A review -- good or bad -- gives YOU the opportunity to know what to keep doing and what to work on. You should appreciate BOTH. Especially when you're being give an OPPORTUNITY to turn an old negative review into a positive review (yes--some people give businesses a second chance).But hey, if you'd rather lose business, that's your choice. Not a good reputation to have in a small town. Incidents like these are why businesses get shut down. You will not be getting another chance and I will be sharing this with all of my friends and family.

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