Client Review on PDI Medical

Kaioken Ent.

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Kaioken Ent.

Negative Review

February 08, 2020

2.0 / 5.0

Reviewed on Feb 08, 2020

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Been here 3 times. One of the male employees there very knowledgeable and most staff there are very nice. However this is the second time my rewards were not applied even though I was reassured they would be. February 1st they cut the rewards (discount) from 5% to 2.5%... today is January 31st the last day to redeem my reward money without its value being cut in half. After being reassured twice that my rewards would be applied I noticed on my drive home no rewards were applied. I called and was told it was the employees fault and it is my loss. I asked if I gave my patient # would they at least honor the reward at 5% since it was the employees mistake and was told no. Very disappointing and unfortunately there stock runs out fast. Oddly twice now I have also been on there website and an item place and order with is removed from my cart after I click place order (like there is a problem with there inventory system and online ordering). I wanted to like and stay at this dispensary but with these bad experiences and feeling like reward money was stolen out of my pocket because of Sunnyside forgetting. I'm not sure when I'll be going back, kinda hate losing money because of others mistakes.

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