Client Review on PharmaCannis - Amherst

Jake Moore

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Jake Moore

Negative Review

June 17, 2020

1.0 / 5.0

Reviewed on Jun 17, 2020

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If you're looking for a company that doesn't support their own products...this is the place for you.The staff are kind and professional, but it unfortunately does not reflect on the policies that they follow when providing customer service.Bought two vape carts, and the coil was burnt in one of them. While I did explain how this may happen, they didn't consider it defective since it fires and doesn't leak.I understand this isn't a vape shop, but the staff should be trained to know about more than two common problems with vaporizers, or at least modify the testing process to look for more than two common problems with vape cartridges. Nonetheless, it wasn't accepted for an exchange. Instead, I was only offered more products to buy.In the end, I was cheated out of my money and time.FYI, Inhaling from a burnt coil has shown to increase the risk of exposure to metals and other carcinogens from the resulting vapor. For a business to tell any customer that a vape like that is 'functional' is wildly irresponsible. Your patients are trusting you with their health.

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PharmaCannis - Amherst

Client Review on PharmaCannis - Amherst

Jake Moore

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PharmaCannis - Amherst

Client Review on PharmaCannis - Amherst

Jake Moore

Jake Moore

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