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Last Updated July 1, 2026
Phoenix Botanical
1704 S Neil Street, Suite C | Champaign, Illinois, 61820
Client Review on Phoenix Botanical
Feedback:
Terribly mismanaged. I placed an order earlier and received an email confirmation that my order had been placed. However, I never received an email stating that my order was ready. Over 2 hours after placing the order, I sent an inquiry to Sunnyside to check on the order. A few minutes later I received an "order canceled " email. No explanation or apology. Nothing. This was not my 1st issue with their customer service. I tried to give them the benefit of the doubt the past couple months, but I don't think I'll be giving them anymore business.
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