Client Review on PLANET EXPRESS

J. M.

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J. M.

Negative Review

June 30, 2020

1.0 / 5.0

Reviewed on Jun 30, 2020

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(Translated by Google) I hired the shipment in March of 2 packages from the US to Spain, with tracking and insurance. The packages have not arrived. I have made the claims they have told me, waited for all the deadlines they have told me. Now they are excusing themselves in Covid for not giving me a solution and that I continue waiting, without an estimated date. The shipments are little money, I do not want to think if it were more money. They have complained to the transport company and say they do not reply with anything. THEY WILL HAVE TO GIVE ME A SOLUTION, because according to them, keep waiting and 3 MONTHS have passed. Find a more serious and responsible company for your shipments.(Original)Contraté el envío en Marzo de 2 paquetes desde EEUU a España, con seguimiento y seguro. Los paquetes no han llegado. He hecho las reclamaciones que me han dicho, esperado todos los plazos que me han dicho. Ahora se excusan en el Covid para no darme una solución y que siga esperando, sin fecha estimada. Los envíos son poco dinero, no quiero pensar si fuera más dinero. Han reclamado a la empresa de transporte y dicen que no contestan con nada. TENDRAN QUE DARME UNA SOLUCIÓN, pues según ellos que siga esperando y ya han pasado 3 MESES. Busquen otra empresa más seria y respondable para sus envíos.

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