Client Review on Pueblo West Organics (Medical)

Christopher Ow...

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Christopher Owens

Negative Review

July 04, 2017

1.0 / 5.0

Reviewed on Jul 04, 2017

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I've been frequently visiting this establishment for about 6 months now. Up until now I probably would of given them a four because when it was all said and done they got me in and out and a reasonable pace. My personal experience while I was actually there I would of rated about a two. I'm not your hippie dippy pothead that thinks it's cool you all are coming of the back baked outta your effin gorge every time I come into your place of business. I don't think it awesome to have giant jars pushed into my face and being told to sniff. I don't care how my weed compares to cheese. I just want to spend my hard earned dollars on your overpriced product and be on my merry way. You are a billion dollar a year industry. Not some hippie commune where everything is about good times and good vibes. When you have a poster on your wall that states your intentions of ripping your customers off for every dime you can you lose the right to pretend to be our bros. Alright. So lets stop pretending like you're not the capitalist pigs our hippie forefathers detested. I want to see a little professionalism yeah? Like when there is a customer standing for twenty minutes maybe not completely ignore them; and when I say completely ignore I mean completely. I walked in, was greeted by the man behind the window checking I.D.s and told to wait and someone would be able to help me shortly. I stood there in their horribly cliche storefront for twenty minutes. There were two customers(I was the second of the two), two cash registers and two employee both of whom I've seen personally check people out. During the twenty minutes I stood there waiting not once was my presence even acknowledged. No one seemed to think it a good idea to explain to the customer why he's just being left to stand there with his thumb up his butt.I'd say around the ten minute mark was about the time when I started wondering just exactly what "prices varying based on demand" meant. Got me wondering just what the difference between a reasonable price based off of the cost of production and the cost of selling and the price they decided the could squeeze out of the customer was. Maybe I'm just being a silly ole pessimist but based off the weed industry's overall profits I'd imagine the difference is obscene. Moral of the story if you guys at least acted like a respectable business I wouldn't have been ignored long enough for that illusion of you actually giving a crap about your customers to come crashing down. That illusion is important if you're going to be ripping off your customers. Take it from a guy whose worked at plenty of chain stores in his time. I mean imagine if the customers realized that the coupons we give them for the products we offer are about 50% of the "menu price". That at 50% of what we actually charge we are still making enough profit to keep the narcissistic sociopaths who own the franchises and branding happy.Come on people. This is business fundamentals at it's most basic. Customer service is important. Lets say it again. Customer service is important. Good. Now give me back the hour of my life you wasted and we'll be square.

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Pueblo West Organics (Medical)

Client Review on Pueblo West Organics (Medical)

Christopher Ow...

Christopher Owens

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Pueblo West Organics (Medical)

Client Review on Pueblo West Organics (Medical)

Christopher Ow...

Christopher Owens

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Pueblo West Organics (Medical)