Client Review on Qualified Patient Care Group-LF

Kathy Rogers

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Kathy Rogers

Negative Review

July 04, 2018

1.0 / 5.0

Reviewed on Jul 04, 2018

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Poor communication from the nursing staff. My mother was there for 5 weeks and we had only one formal meeting with the care team because we went to the ombudsman. My mom lost 15% of her weight in one week and no one mentioned it until my mom did. PT and OT staff was good, but nursing staff was slow to respond to calls, including help to the toilet. The case worker told me they "don't do meetings". Occasionally they stopped us in the hall, and mentioned issues in a very non-HIPPA-compliant manner. They requested her partial dentures be brought in, which they were, then they lost them for 5 days. They misquoted her coverage and said there would be a co pay (also not true), because their stated goal (on the hold recordings) is to get people out in less than 30 days. Medicare pays well for 21, then even with good insurance they want patients out because the negotiated deals pay less. We filed two appeals on mom's discharge but they were both declined (although she'd lost all that weight the we before the discharge). Take your loved one elsewhere! I'd give 0 stars but then there is no way to write a review.

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Qualified Patient Care Group-LF

Client Review on Qualified Patient Care Group-LF

Kathy Rogers

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Qualified Patient Care Group-LF

Client Review on Qualified Patient Care Group-LF

Kathy Rogers

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