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Negative Review

February 04, 2020

1.0 / 5.0

Reviewed on Feb 04, 2020

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On Friday January 17th Approximately 8pm I placed an order for pizza and requested it be well-done. An hour later when the pizza arrived at my door I noted it was not well-done. I called the store and spoke with Jackie regarding my order and wanted to order a new one she was extremely rude and unprofessional. I asked to speak with a manager to which she responded ' I am the manger' and hung up. I called back at 10 pm to check on the order and I was put on hold for 15 min. I called back and she said it was delivered. I said it was not then she said I will check with the driver and placed the call back on hold and never returned. I can expect that kind of behavior from an employee but from a manger is astonishing and a bad reputation on the Domino's brand. Domino's should investigate the franchisee as this is not the first poor experience I have had with this store.

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