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Last Updated May 1, 2025
Remedy Medical
21395 Palomar st. Wildomar, CA 92595 | Wildomar, California, 92595
Client Review on Remedy Medical
Feedback:
I took my two daughters on 1/31/18 ages 9 and 10 to get their flu shot with a on call nurse suite 109. My 13 yr. old son was with us. We arrived just past 2 O'clock when the staff gets back from lunch. Check in was pleasant. Wait time was minimal, but the Nurse was very unprofessional to say the least. Right off the bat. Instead of calling my daughters, her patients; by name she called out "Flu shots." I said, Hello and how are you? She said nothing! I wasn't sure if she was going to weight my girls, so I told them to stand near the scale. She didn't say anything just walked past us. Halfway down the hall she utteres with an attitude, "FOLLOW." Had she given us verbal directions to begin with, we would have. Inside the exam room, she said "sit down on the table or the two chairs where ever." I insturcted my son to sit in one chair while his sisters got their shots, I stood. My 10 yr old daughter sat in the other chair. Assuming my youngest would go firts on the TABLE. I handed the nurse the two Flu Vaccine Tracking and Data Entry forms for my girls. She took them but did not even read them. The forms specify if there are and known allergies to latex and other important information prior to administering the vaccine. She was getting ready with the shot when I noticed she was approaching my son. I quickly said "Oh no, he's not getting it!" Had she read the forms or called out her patients by name, (as is her job) she would have known her patients were two girls not a teenaged Boy! She got angry and said to my son who was sitting in the chair, "Well then YOU need to MOVE!" We couldn't believe she said that! We all looked at each other in shock. She looked at me and shook her head. Extremely rude and so unprofessional! I should have said something then but didn't. I let my kids down allowing this rude lady to talk down to us. She needs to be reprimanded for her behavior and crass treatment of her patients. We've never had this kind of negative treatment by other Kaiser staff at Wildomar. She was terrible, I apologized to my kids for not speaking up to her. I was just shocked to say anything.
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