Client Review on RISE Carson City

Ryan Woods

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Ryan Woods

Negative Review

October 08, 2019

1.0 / 5.0

Reviewed on Oct 08, 2019

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I’d post zero stars if I could. I’m a medical patient who recently moved to Tahoe from Denver. I’m used to going to dispensaries often and spend about $500 a month there. So I was excited to find out that Rise was nearby. What started out as a way overpriced dispensary (3x the cost of Colorado and Oregon dispensaries) with pretty good customer service has turned into just an overpriced (2x Colorado and Oregon )dispensary with zero customer service. I was in there yesterday, no line, went to the back and again no line. Counted 7 employees there and 3 customers. Great. Quick and easy! waited 10 minutes before I was even acknowledged, the employees not helping people were stocking shelves. Good thing the shelves got some customer service I guess. So I asked 4 different people to help me before after 15 minutes I finally got helped. And when I did one adorable girl came from the back with her manager (so there’s 2 more employees not helping customers) just up tell me it wasn’t quite an entire 15 minutes. WTF? Seriously? You should be apologizing not challenging my timekeeping skills. Let’s say it was 5 minutes, and there’s 4 free employees. And you waited 5 full minutes just to get acknowledged, that still wouldn’t be a acceptable. Dispensary’s are basically a fast food place where everything is already made. Would you wait 5 or 10 or 15 full minutes to be acknowledged? And their job is at least twice as hard. So I just got my free stuff that I earned on rewards, tipped $1 and took my $200 in cash to a different dispensary where I’m much happier. Previous to this in my last 6 orders there, 4 were wrong. This job is literally taking an item off a shelf and ringing it up and putting it in a bag. How hard is that? I could do this job almost obliterated, so even if they are all high at work that’s still no excuse to mess up on the majority of their orders. So, if you live in Carson city, first off sorry, and secondly go to Reno to buy weed. Cheaper, better quality, better experience.

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Client Review on RISE Carson City

Ryan Woods

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Client Review on RISE Carson City

Ryan Woods

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