Client Review on ROGL - Thousand Oaks

Julien R

1 contributions
0 helpful votes

Reply TO REVIEW

Julien R

Negative Review

July 07, 2019

1.0 / 5.0

Reviewed on Jul 07, 2019

Feedback:

When you lease $120,000 car you'd expect the return to be pleasant and have someone help you to lease a new car. I was received by Monica Elliott, Sales Administration, who called herself the Lease Manager, and she tells me, I can only return my F-Type R here if I leased it with them. I thought that sounded odd so I decided to look it up online and I found on Jaguars website that I can return it at any dealership period. I shared my discovery with her and then she changed her story. She now responded, yes but our lot if full so we can't take it. This is the Brand New Thousand Oaks Jaguar Location, they have a huge lot and trust me they had at least 40 empty spots... So I turn around pointing at the lot and I say really, no space. Then she reverted back to the previous excuse. At that point, I started raising my voice a little as I don't understand that they didn't even ask me to get another car with them... Obviously I was going to get another Jaguar but definitely not from them. Conclusion, don't go there.

Reply TO REVIEW

Was this review helpful to you?

Yes No

ROGL - Thousand Oaks

Client Review on ROGL - Thousand Oaks

Julien R

Julien R

Feedback:

Request a quote from
ROGL - Thousand Oaks

Email Us

Our Partners

ROGL - Thousand Oaks

Client Review on ROGL - Thousand Oaks

Julien R

Julien R

Feedback:

Request a quote fromROGL - Thousand Oaks

Email Us

Our Partners

Request a quote from
ROGL - Thousand Oaks