Client Review on Roy's companion

Casey Johnson

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Casey Johnson

Negative Review

July 01, 2020

2.0 / 5.0

Reviewed on Jul 01, 2020

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I have never left a review for any business. I am not out to get anybody. I had to share this experience with other pet owners. My dog was going in for a surgical procedure at 8 AM. I follow the directions like the vet said, don’t let him eat any dog food past 10 PM the night before. So most of the day goes by and I haven’t got a call from the doctor like they said they would, no big deal so I call them and ask about Gus my dog. They tell me that an emergency happened that pushed my dogs appointment back and now he is going in later this afternoon. Now I understand emergencies happen and they take priority I fully I understand that. That’s not my problem. They didn’t call me to tell me this was happening. My dog sits for seven hours in a kennel with no food all day long. They did not contact me to see if I wanted to reschedule or come get him for a little while rather than having him sit in a kennel starving himself. I am so angry because my dog is a family member to me. These people do good business there. I have had good luck. I am not here to bash them and I might even continue to go there. I am just so frustrated with this particular incident.

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Roy's companion

Client Review on Roy's companion

Casey Johnson

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Roy's companion

Client Review on Roy's companion

Casey Johnson

Casey Johnson

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