Client Review on Rx Garen Remedies

Keon Aubry

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Keon Aubry

Negative Review

May 07, 2020

1.0 / 5.0

Reviewed on May 07, 2020

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I think after yesterday I’ll probably never do business here again. I really only come here periodically anyways because you sell trash flower but it’s a hard no for me now. I seen they were having a pretty decent 4/20 sale so I had placed a few items on order at around 2:28pm using Dutchie. I get the confirmation text that they have received my order around 3:19pm no big deal, delay is expected on a busy day. My experience with dispensaries using dutchie is when I receive the confirmation text I usually get the “your order is ready etc” 20 mins to an hour after. It gets silent for the remainder of the day. I tried calling the Newton dispensary to check the status of my order and no one would answer the phone. I kept checking the dutchie website for an update on my order and nothing. Once it hit 6:45pm I realized I probably was not going to hear back from them at all which I would’ve just preferred a text telling me my order was cancelled, I ended up taking my talents to Rev Clinics and Liberty to stock up on their great buds. The customer service or lack of service at the Newton location is horrible. Definitely going to continue spending my money at Liberty, Rev Clinics and I’ll even take the 40 minute Drive to Theory or Sanctuary Meds. At least they all have quality product and great service.

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Client Review on Rx Garen Remedies

Keon Aubry

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Client Review on Rx Garen Remedies

Keon Aubry

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